This page shows all current and planned outages impacting Simtronic Systems, Networks and Data Centres

Services

38 up
1 issue
0 down
Groups Services status
Group Network (Australia).
Australian Capital Territory status is up.
New South Wales status is degraded-performance with ongoing incident.
Victoria status is up.
Queensland status is up.
Western Australia status is up.
South Australia status is up.
Group Network (New Zealand).
Auckland status is up.
Group Broadband.
National status is up.
Australian Capital Teritory status is up.
New South Wales status is up.
Victoria status is up.
Queensland status is up.
Northern Teritory status is up.
South Australia status is up.
Western Australia status is up.
Tasmania status is up.
Group Cloud Hosting.
Cloud Hosting - Penrith (PEN01) status is up with ongoing incident.
Cloud Hosting - Mascot (Equinix SY1) status is up.
Group Colocation.
Equinix SY1 (SYD01) status is up.
Global Switch (SYD02) status is up.
Equinix SY3 (SYD03) status is up.
Simtronic Penrith (PEN01) status is up.
Equinix ME1 (MEL01) status is up.
Group Customer Service.
Helpdesk (simtronic.support) status is up.
Simtronic Portal (portal.simtronic.com.au) status is up.
Simtronic Website (www.simtronic.com.au) status is up.
Group DNS.
ns1.simtronic.com.au (223.25.112.26) status is up.
ns2.simtronic.com.au (223.25.114.26) status is up.
resolver01.syd01.nsw (223.25.112.27) status is up.
resolver01.syd02.nsw (223.25.114.27) status is up.
Group Fixed Point Wireless.
Penrith status is up.
Jamisontown status is up.
Kingswood status is up.
Regentville status is up.
Mulgoa status is up.
Group Voice over IP.
NSW Carrier Gateway (Primary) status is up.
NSW Carrier Gateway (Secondary) status is up.
hosted01.syd01.nsw (223.25.112.19) status is up.
hosted02.syd01.nsw (202.130.35.121) status is up.

Notifications

Group Cloud Hosting. Cloud Hosting - Penrith (PEN01) status is up with ongoing incident.
Web Hosting Services - monitoring, 30 Nov 2018 4:54pm AEDT

The switch in question has now been replaced and we believe all services are restored, we will continue to monitor the situation.

investigating, 30 Nov 2018 4:27pm AEDT

We are presently aware of an issue impacting web hosting services provided by Inticon. Engineers are investigating an edge switch which has become unreachable resulting in services becoming unavailable.

Group Network (Australia). New South Wales status is degraded-performance with ongoing incident.
Link Failure - Reduced Redundancy - Penrith DC01 - monitoring, 26 Nov 2018 11:43pm AEDT

We have not been able to confirm full connectivity has returned to the impacted wavelength service, we are still awaiting information from the third party network provider on the cause of this disruption but full redundancy has been restored to the path at this stage.

monitoring, 26 Nov 2018 11:38pm AEDT

At this stage, although reduced redundancy is in place caused by the wavelength failure, no further service disruption is expected.

identified, 26 Nov 2018 10:00pm AEDT

At approximately 2200hrs Sydney time, we became aware of an issue impacting some customers with Layer 2 VLAN's within our Penrith facility.

Investigations started at approximately 2205hrs and initial findings appeared to show that everything was functioning as normal. Our monitoring system had not shown and link failures and we had not had any path shifting of OSPF within the network.

at approximately 2215hrs it was determined that although physical link existed, we were experiencing a no data flow fault via a 10G wavelength used for the transport of some Layer 2 customer services back to Equinix SY3.

Due to the complexity of the issue and also the availability of a network engineer to a keyboard, full service was not restored until approximately 2305hrs when the physical link state of the impacted port was changed, forcing the move of all Layer 2 VLAN's across to an alternate path.

A fault has been opened with the third party network provider and we are presently awaiting an update.

Web Hosting Services - monitoring, 30 Nov 2018 4:54pm AEDT

The switch in question has now been replaced and we believe all services are restored, we will continue to monitor the situation.

investigating, 30 Nov 2018 4:27pm AEDT

We are presently aware of an issue impacting web hosting services provided by Inticon. Engineers are investigating an edge switch which has become unreachable resulting in services becoming unavailable.