Call Flow Issues resolved, 27 Sep 2018 12:57am AEST hosted01.syd01.nsw (223.25.112.19)


Notification history

27 Sep 2018 12:57am AEST

03 Sep 2018 9:01am AEST
All calls and registrations have been stable for the past 10 minutes.
03 Sep 2018 8:35am AEST
Due to concerns from our engineers due to log errors and other unusual behaviour, a ticket has been opened with the vendor to urgently investigate.

We are aware that some customers are still unable to make or receive calls at this stage and the issue is being treated as a Severity 1 major incident.
03 Sep 2018 8:25am AEST
Calling has been restored at of 0820hrs, investigation into the root cause are ongoing and we are monitoring the system to ensure stability.
03 Sep 2018 8:08am AEST
We are presently investigating an issue impacting calling in and out of our Sydney Hosted platform