Outbound Calling Issues - NSW monitoring, 01/07/2020 10:55AM AEDT NSW Carrier Gateway (Primary) NSW Carrier Gateway (Secondary) hosted01.syd01.nsw ( hosted02.syd01.nsw (

Notification history

01/07/2020 10:55AM AEDT
A workaround was put into place at approximately 1040am to pass calls through an alternate provider. The primary path has now been restored and we are continuing to monitor and await a reason for outage.
01/07/2020 10:32AM AEDT
Due to an issue within an upstream providers network, some customers may be receiving congestion when attempting to make outbound Voice over IP calls.