Melbourne Network Upgrades 04/17/2019 12:00AM AEST - 04/17/2019 03:00AM AEST

Victoria Equinix ME1 (MEL01)

Maintenance details

Engineers will be replacing our aging Core Routing and Broadband Aggregation devices within Equinix ME1.

Broadband: During January, we experienced a Broadband outage which occurred due to a software bug in a device which had been operating and in production for more than 3 years, the issue was resolved by changing software versions but the risk of keeping the no longer supported hardware in production is sufficient that the decission has been made to replace this.

The majority of Broadband connectivity will failover to NSW and have no customer impact, some Ethernet services may be offline during this outage but the expected downtime is to be less than 10 minutes in total.

Core Routing: Our Core Routing is presently done ihrough a software based environment, this is being repalced with Cisco hardware routing to bring this location in-line with the remainder of our network.

Customers with IP Transit connectivity within Equinix ME1 will experience a loss of connectivity for up-to 30 minutes during the outage window.